About Us

Our History

Banks Quarles Plumbing, Heating & Cooling, Inc., is a third generation company.
It was founded in 1920 by Banks W. Quarles Sr. He was succeeded by his son, Banks W. Quarles jr. in 1950.
In 1973, the reigns were turned over to his son, Rusty Quarles.
During this time, the company grew from two trucks and 4 employees, to a fleet of 15 trucks and 27 employees and staff.
In 1999, Rusty Quarles was awarded Small Business Person of The Year by the West Alabama Chamber of Commerce
In 2002 Rusty Quarles passed away and his wife, Paula Quarles took over the business.
In 2007 Paula Quarles was presented the Roots and Wings award for women in business by the West Alabama Chamber of Commerce. The award is for women that left behind the familiar ( she was a 2nd grade school teacher ) to take on the challenge of running a successful family business.

In 2008, Paula Quarles was presented the Entrepreneur of The Year Award by the West Alabama Chamber of Commerce

Our Mission

Banks Quarles PHC, Inc., is in the business of providing honest and professional plumbing, heating and cooling solutions:

By providing professional, honest and ethical technicians in the field.
By responding to the customers needs in a timely and professional manner.
By being a profitable and growing company.
By providing a supportive and safe working environment for all our employees
By providing our customers with safe and environmentally sound plumbing, heating and cooling service.

Our Staff

President/CEO - Paula F. Quarles
General Manager - Patrick Hall
Service Supervisor - Todd Davis
HVAC Installer - Jerry Wallace
Customer Service Representatives
- Cheri Smith - Dispatch/CSR
- Janice Watkins - CSR
Service Technicians
- Plumbing
  - Todd Davis - Master Plumber/Gas Fitter - 13 years experience
  - Bobby Martin - Journeyman Plumber/Gas Fitter - 10 years experience
  - Jerry Wallace - Apprentice Plumber/Gas Fitter - 4 years experience
- HVAC
  - Greg Boothe - Technician - 30 years industry experience
  - John Hayes - Technician - 37 years industry experience
  - Bill Brown - Technician - 11 years industry experience

Better Business Bureau
http://www.bbb.org/central-alabama/business-reviews/plumbing-contractors/banks-quarles-plumbing-heating-and-cooling-inc-in-tuscaloosa-al-15000056

Chamber of Commerce of West Alabama
http://www.tuscaloosachamber.com/tuscaloosa/memberdirectory.php